Terms of Use

Version 2.0 · 20 July 2026 · Aveosoft Private Limited, Ahmedabad, Gujarat, India

Who these Terms are between

These Terms of Use ("Terms") are a binding agreement between:

Aveosoft Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at 616, Sharan Circle Business Hub, Zundal, Ahmedabad – 382424, Gujarat, India, GSTIN 24AAVCA4288N1ZU ("Aveosoft", "we", "us", "our"); and

you, the person or entity accessing the website at bidshakti.com or any BidShakti portal at <agency>.bidshakti.com ("you", "your", "User").

Together, the website and the portals are the "Platform". Please read these Terms before you use the Platform. If you do not agree with them, please do not use it.

1. Acceptance and Eligibility

1. By accessing, browsing or using any part of the Platform, you accept these Terms. Acceptance also occurs when you create an account, click "I accept", begin a trial, or continue to use the Platform after a change takes effect.
2. You must be at least eighteen (18) years old to use the Platform. The Platform is a business-to-business service and is not intended for children.
3. If you are using the Platform on behalf of a company, firm, LLP, trust, society or other entity, you confirm that you are authorised to bind that entity, and "you" in these Terms means both you and that entity.
4. You must not use the Platform if you are barred from doing so under any applicable law, or if you have previously been suspended or removed by us for breach of these Terms.
5. Acceptance is recorded electronically. Electronic acceptance has the same effect as a signature under the Information Technology Act, 2000.

2. Relationship with the Subscriber Service Agreement

1. These Terms govern use of the Platform by any visitor or User, whether or not any payment is made.
2. Where a subscription relationship exists, it is additionally governed by the Subscriber Service Agreement published at bidshakti.com and accepted at first login, together with the written commercial terms of the subscriber's plan.
3. Order of precedence. If there is a conflict:
   • on commercial matters — fees, taxes, plan scope, trial, billing, suspension for non-payment, term, termination, data export, service levels, liability and indemnity — the Subscriber Service Agreement prevails over these Terms;
   • on general use of the Platform by visitors and non-subscribing Users, these Terms apply;
   • the written commercial terms of a plan prevail over both on the particulars they expressly address.
4. These Terms are intended to complement, not repeat, the Subscriber Service Agreement. Nothing here reduces a subscriber's rights under that Agreement.
5. The Privacy Policy published at bidshakti.com applies to all use of the Platform and forms part of these Terms.

3. What the Platform Is

1. The website at bidshakti.com provides information about BidShakti, its features and pricing, along with published policies, contact forms and trial sign-up.
2. The portal at <agency>.bidshakti.com is the working application. It collects tender information from the Covered Sources defined in Clause 4, filters it against criteria the User supplies, and provides AI-assisted analysis and drafting tools together with storage for the User's own bid records.
3. Per-agency isolation. Each subscriber's portal runs on a separate application instance with a separate database. It is not a shared tenancy. Content in one portal is not visible to, or reachable from, another portal in the ordinary operation of the Platform.
4. What the Platform is not. Aveosoft is a software provider. We are not a bidding agent, tender consultant, liaison agency or authorised representative. We do not submit bids, do not file documents or fees on any portal, do not require your GeM, nProcure or Digital Signature Certificate credentials, and do not guarantee any bid outcome. We give no legal, financial, taxation, technical or regulatory advice.
5. No government affiliation. Aveosoft and BidShakti are not affiliated with, sponsored by, endorsed by, licensed by or authorised by the Government of India, the Government of Gujarat, GeM, nProcure, or any ministry, department, public sector undertaking or procuring authority.

4. Coverage Boundary — GeM and nProcure Only

This clause defines the outer edge of what the Platform can show you. Please read it carefully.

4.1 The two Covered Sources

1. Tender information on the Platform is collected from only two sources: the Government e-Marketplace (GeM) at gem.gov.in and bidplus.gem.gov.in, and nProcure at nprocure.com. These are the "Covered Sources".
2. The Platform does not cover any other source. Without limitation, it does not cover the Central Public Procurement Portal (CPPP / eProcure.gov.in), IREPS or other railway portals, defence or paramilitary procurement portals, any State or Union Territory e-procurement portal other than nProcure, municipal or local body portals not carried on the Covered Sources, PSU portals, or tender notices published in newspapers, gazettes or on notice boards.
3. A tender published only on a source we do not cover will not appear on the Platform. We disclaim all responsibility for any such tender, including one you did not learn of, learned of late, or missed.
4. Geography. GeM coverage is all-India, to the extent tenders and bids are published on GeM. nProcure coverage is limited to Gujarat state e-procurement published on nProcure. We claim no other state coverage except where that procurement happens to appear on GeM.

4.2 How the data is collected

1. Tender information is collected by automated means at intervals. The Platform is not a live mirror of the Covered Sources and is not an official feed.
2. The information may therefore be incomplete, delayed, duplicated, mis-categorised, partially extracted, out of date or superseded. Documents may fail to download; text extracted from scanned documents may be imperfect.
3. Deadlines, submission dates, pre-bid dates, corrigenda, amendments, cancellations and re-tenders change at the source after collection. Such a change may not be reflected on the Platform, or may be reflected only after a delay.
4. Access to the Covered Sources may be interrupted, restricted, rate-limited, restructured or blocked by their operators at any time without notice to us, which may reduce or stop coverage for a period.

4.3 Your duty to verify

1. The Covered Sources are the only authoritative record. Before you rely on any tender, deadline, document, fee, eligibility condition or corrigendum, you must verify it directly on the relevant official portal.
2. The Platform is an aid to discovery and preparation. It is not a substitute for the official portal, and it does not discharge any duty you owe to a procuring authority.

4.4 Your own filters

1. What you see is filtered by the criteria you supply — departments, keywords, categories and types of work — set at onboarding and changeable at any time in Profile & Targeting.
2. Narrow criteria produce fewer results. A tender that exists on a Covered Source but does not match your criteria will not be shown to you. This is the Platform working as designed. It is not a defect or an outage.
3. Keeping your criteria accurate, current and wide enough for your business is your responsibility. Any help we give in configuring them is a courtesy; the criteria and the responsibility remain yours.

5. Accounts, Credentials and User Responsibility

1. Some parts of the Platform require an account. You must provide accurate, complete and current information when registering and keep it updated.
2. You are responsible for keeping your credentials confidential. Do not share a login between individuals. Where the Platform permits it, issue each individual a distinct account.
3. You are responsible for all activity carried out under your credentials, whether or not you authorised it.
4. Notify us promptly at contact@bidshakti.com if you become aware of any loss, theft, sharing or suspected compromise of credentials, or any unauthorised use of your portal.
5. We will never ask you for your GeM, nProcure or DSC credentials. Do not disclose them to us or to anyone claiming to act for us. Treat any such request as fraudulent and report it to us.
6. We may require you to change a credential, re-verify your identity, or re-authenticate where we reasonably believe it is necessary for security.
7. Accounts are for the registered User and entity only. They may not be transferred, sold or shared without our written consent.

6. AI Features and AI Output

1. The Platform includes artificial-intelligence features that produce analyses, Go/No-Go verdicts, tailored specifications, eligibility assessments, checklists, summaries and drafted bid documents ("AI Output").
2. AI Output is decision support only. It is not professional advice of any kind — not legal, not financial, not taxation, not technical, not regulatory — and it must not be relied upon as such.
3. AI Output may be incorrect, incomplete, outdated, internally inconsistent, or confidently wrong. It may misread a document, miss a condition, invent a detail or misjudge eligibility.
4. You must review every AI Output before use. A competent, authorised person on your side must read it, verify it against the official tender documents, correct it and approve it before anything is submitted to any authority or relied upon for any decision. By submitting a document produced with the help of the Platform, you confirm you have done so and you adopt that document as your own.
5. A Go/No-Go verdict is an opinion generated by software. It is not an assurance of eligibility and not a prediction of award.
6. Generated documents print on your own uploaded letterhead and bear your own uploaded signature image. If no letterhead is uploaded, none is printed. If no signature image is uploaded, a blank signature area is printed for wet signature. We do not create, simulate or apply a signature you have not given us, and we never use one User's branding, letterhead or signature in another User's documents.
7. You confirm that you own or are authorised to use every letterhead, mark, signature and credential you upload, and that the signatory has authorised its use in this manner.

7. Acceptable Use and Prohibited Conduct

7.1 Acceptable use

You may use the Platform only for your own lawful internal business purpose of identifying, assessing and preparing bids, and in compliance with all applicable laws — including procurement rules, the terms of use of GeM and nProcure, anti-corruption laws, tax laws and data protection law.

7.2 Prohibited conduct

You must not, and must not permit any person to:

• scrape, crawl, harvest, spider or bulk-extract tender data or any other part of the Platform by automated means, or take a systematic copy of any database within it;
• resell, redistribute, syndicate, publish, licence, sublicense or lease the Platform or its data, or use it to operate a service for third parties;
• access, probe or interfere with another User's portal, instance, database or content, or any part of our infrastructure you have not been given access to;
• circumvent authentication, isolation, rate limits, usage limits, paywalls or security controls, or attempt to;
• reverse engineer, decompile or disassemble the Platform, or attempt to derive its source code, models, prompts or data structures, except to the extent this restriction is unenforceable under applicable law;
• use the Platform to build, train, benchmark or improve a competing product or model;
• introduce malware, or use the Platform to transmit unlawful, infringing, defamatory, obscene or fraudulent material;
• impersonate any person or entity, or prepare or submit a false or forged document, or misrepresent credentials, experience, turnover, certifications or capacity to any procuring authority;
• use the Platform in furtherance of bid rigging, collusion, cartelisation, bribery or any other conduct prohibited by the Competition Act, 2002, the Prevention of Corruption Act, 1988, or any procurement integrity rule;
• remove, obscure or alter any proprietary notice on the Platform; or
• place a load on the Platform materially disproportionate to normal business use.

Breach of this Clause 7 is a material breach and may lead to immediate suspension or termination under Clause 13, without refund.

8. Intellectual Property

8.1 What is ours

1. Aveosoft owns and retains all right, title and interest in the Platform, including its software, source code, interfaces, designs, layouts, workflows, prompts, models, templates, documentation, analytics, aggregated non-identifying usage statistics, and the BidShakti and Aveosoft names, logos and marks.
2. Our arrangement, enrichment, classification and presentation of tender information is our work product and is protected as such.
3. All rights not expressly granted in these Terms are reserved.

8.2 What is yours

1. As between us, you own all content you upload or enter — your company details, letterhead, signature image, certificates, past work records, pricing, notes and documents. We claim no ownership of it.
2. You grant us a limited, non-exclusive, royalty-free licence to host, store, copy, process, transmit and display that content solely to operate, secure and support the Platform for you, and to comply with law. The licence ends when the content is deleted or your access ends, subject to routine backups.
3. We do not use your content to train AI models that serve other Users, and we do not disclose it to other Users.

8.3 Limited licence to you

1. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform for your own internal business purpose for as long as your access continues.
2. This licence does not permit any use described in Clause 7.2, and it terminates automatically on suspension or termination of your access.

8.4 Feedback

If you send us suggestions or feedback, we may use them without restriction, attribution or obligation. Please do not include confidential information in feedback.

9. Tender Information, Third-Party Links and Trademarks

1. Tender information originates from public government sources and remains subject to the rights and terms of those sources. It is made available to you for use within the Platform only.
2. The Platform contains links to third-party websites, including the Covered Sources and tender document downloads. We do not control those sites, do not endorse them, and are not responsible for their content, availability, accuracy or practices. Your use of them is governed by their own terms.
3. "GeM", "Government e-Marketplace", "nProcure", and all department, authority, PSU and third-party names and marks appearing on the Platform belong to their respective owners. They are used on the Platform nominatively and descriptively, solely to identify the source or subject of the information shown.
4. Such use does not imply any affiliation, sponsorship, endorsement, licence, partnership or approval by the owner of the mark.
5. If you own a mark and believe it is used incorrectly on the Platform, please write to contact@bidshakti.com and we will review it promptly.

10. Trial and Paid Access

1. A thirty (30) day free trial with full features is available to new subscribers, unless agreed otherwise in writing. No payment instrument is required to begin a trial, and a trial does not convert to a paid plan automatically.
2. When a trial ends without a paid plan being taken, the portal is paused. Nothing is deleted. Access resumes when a paid plan begins.
3. Paid plans are billed as agreed in writing. Fees are exclusive of GST and other applicable indirect taxes, which are charged additionally at the prevailing rate on a tax invoice.
4. All commercial matters — fees, invoicing, payment terms, taxes, renewal, suspension for non-payment, refunds, term, termination and data export — are governed by the Subscriber Service Agreement and the written commercial terms of your plan, not by these Terms. Please refer to those documents.
5. No fee we charge depends on whether you win any tender. We take no success fee, commission or share of contract value.

11. Disclaimers and No Warranty

1. The Platform, all information on it, and all AI Output are provided "as is" and "as available".
2. To the fullest extent permitted by law, we disclaim all warranties, conditions and representations, express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness or quiet enjoyment.
3. Without limiting the above, we do not warrant that:
   • the Platform will list every tender relevant to you, or every tender on the Covered Sources;
   • any tender information is accurate, complete, current, de-duplicated or free from error, including any date, deadline, fee, document or eligibility condition;
   • a corrigendum, amendment, extension or cancellation issued at source will be captured, or captured in time;
   • AI Output is accurate, complete, compliant, suitable for submission or free from error;
   • the Platform will be uninterrupted, timely, secure or error-free, or that defects will be corrected; or
   • access to the Covered Sources will remain available to us.
4. No outcome is promised. We make no representation about any bid being discovered, submitted in time, found responsive, technically qualified, shortlisted, awarded or profitable.
5. Nothing said or written by any employee, agent or demonstration of ours creates a warranty not expressly set out here.
6. Nothing in this clause excludes liability that cannot lawfully be excluded, including for fraud, wilful misconduct, or death or personal injury caused by negligence.

12. Limitation of Liability

1. Excluded losses. To the fullest extent permitted by law, we will not be liable to you or any third party for:
   • any indirect, incidental, special, consequential, exemplary or punitive loss;
   • any tender missed, notified late, notified incorrectly, filtered out, not covered or not collected;
   • any bid lost, rejected, disqualified, withdrawn, delayed or not submitted, and any resulting penalty, blacklisting, forfeiture of EMD or performance security, or loss of empanelment;
   • loss of profit, revenue, contract, business, opportunity, anticipated savings, goodwill or reputation;
   • loss or corruption of data, except to the extent caused by our failure to apply the security measures described in the Privacy Policy; or
   • any decision taken, or document submitted, in reliance on unverified tender information or unverified AI Output,
   whether the claim arises in contract, tort (including negligence), statute, restitution or otherwise, and whether or not we were advised of the possibility of such loss.
2. Liability cap. Our total aggregate liability arising out of or in connection with these Terms and your use of the Platform, for all claims taken together, will not exceed the total fees actually paid by you to Aveosoft in the three (3) months immediately preceding the event first giving rise to the claim. This cap is the same as, and is not additional to, the cap in the Subscriber Service Agreement — the two are read together as a single aggregate cap.
3. Where you use the Platform without charge — as a visitor, or during a trial — our total aggregate liability will not exceed INR 1,000 (Rupees One Thousand).
4. The cap is not increased by the number of claims, claimants or incidents.
5. No claim may be brought more than twelve (12) months after you first became aware, or ought reasonably to have become aware, of the facts giving rise to it.
6. These limits do not apply to your obligation to pay fees, to your indemnity under Clause 13, or to liability that cannot lawfully be limited, including for fraud or wilful misconduct.

13. Indemnity

1. You will defend, indemnify and hold harmless Aveosoft, its directors, officers, employees and contractors from and against any claim, demand, proceeding, penalty, loss, damage, cost and reasonable legal fee arising out of or relating to:
   • your use of the Platform in breach of these Terms, in particular Clause 7;
   • any content, declaration, certificate, credential, experience record or document you upload, generate or submit that is false, forged, misleading, infringing or unlawful;
   • any bid you submit, and any dispute with a procuring authority, competitor, partner, joint-venture member or subcontractor arising from it;
   • your infringement or misuse of any third party's intellectual property, including any letterhead, mark or signature you upload without authority;
   • your breach of applicable law, including procurement, competition, anti-corruption, tax or data protection law, or of the terms of use of GeM or nProcure; or
   • a claim by an individual whose personal data you uploaded without a lawful basis.
2. We will notify you promptly of any such claim, give you reasonable control of its defence (except that you may not settle in a way that admits our liability or imposes an obligation on us without our written consent), and provide reasonable cooperation at your cost. We may participate with our own counsel at our own cost.

14. Suspension and Termination of Access

1. We may suspend or terminate your access to the Platform, in whole or in part, where:
   • you breach these Terms, in particular Clause 7;
   • there is a credible security risk to the Platform, to you or to other Users;
   • we are required to do so by law, court order or a competent authority; or
   • fees remain unpaid, in accordance with the Subscriber Service Agreement.
2. Where circumstances reasonably permit, we will give notice by email before suspending, and an opportunity to cure a curable breach. Where the risk is serious or immediate, we may act first and notify as soon as practicable.
3. Suspension pauses access. It does not by itself delete your content or terminate your subscription. Access is restored once the cause is resolved.
4. You may stop using the Platform at any time. Subscribers should follow the termination process in the Subscriber Service Agreement, which also governs data export on exit (a sixty (60) day export window) and deletion.
5. We may discontinue the Platform or any part of it, on reasonable notice by email, subject to the rights of subscribers under the Subscriber Service Agreement.
6. Clauses 4, 6, 7, 8, 9, 11, 12, 13, 16, 17, 18 and 19 survive termination of your access.

15. Privacy

1. Our collection and handling of personal data is described in the Privacy Policy published at bidshakti.com, which forms part of these Terms. Please read it.
2. We aim to process personal data consistently with the Digital Personal Data Protection Act, 2023 and the rules made under it.
3. Where you upload personal data of your employees, directors, authorised signatories or contacts, you act as the Data Fiduciary for that data and we act as a Data Processor on your instructions. You confirm you have a lawful basis for providing it to us.
4. The Platform uses a single session cookie necessary to keep you logged in. We do not use advertising cookies or cross-site tracking.

16. Changes to the Platform and to these Terms

1. We may improve, modify, add to or discontinue features of the Platform. We will not materially reduce the core functionality available to a paid subscriber during a paid period without at least thirty (30) days' notice by email.
2. Coverage of a Covered Source may be reduced or interrupted for reasons outside our control, as described in Clause 4.2. Where a reduction is material and expected to be lasting, we will tell registered Users by email.
3. We may amend these Terms. We will publish the amended version with a new version number and date, and give registered Users at least thirty (30) days' notice by email before it takes effect. Changes required by law or for security may take effect sooner, with such notice as is practicable.
4. For visitors who are not registered, the version published on the website at the time of access applies.
5. If an amendment materially and adversely affects a paying subscriber, that subscriber may terminate under the Subscriber Service Agreement before it takes effect. Continued use after the effective date means you accept the amended version.

17. Governing Law, Disputes and Jurisdiction

1. These Terms and any dispute arising out of or in connection with them, or with your use of the Platform, are governed by the laws of India.
2. Good-faith resolution first. The party raising a dispute will send the other a written notice describing it and the outcome sought. Both parties will then discuss it in good faith and try to resolve it within thirty (30) days of that notice.
3. Only if the dispute is unresolved after that period may either party commence proceedings. This does not prevent either party from seeking urgent interim or injunctive relief at any time.
4. The courts at Ahmedabad, Gujarat, India have exclusive jurisdiction, and both parties submit to that jurisdiction.

18. General

1. Entire agreement. These Terms, together with the Privacy Policy and (for subscribers) the Subscriber Service Agreement and the written commercial terms, form the entire agreement on their subject matter and supersede all prior discussions, proposals, demonstrations and representations. Nothing excludes liability for fraudulent misrepresentation.
2. Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed. The rest continues in full force.
3. No waiver. A failure or delay in enforcing a right is not a waiver. A waiver is effective only in writing.
4. Assignment. You may not assign these Terms without our prior written consent, not to be unreasonably withheld. We may assign to an affiliate or a successor in a merger, reorganisation or sale of substantially all our assets, on notice.
5. Relationship. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, franchise or employment relationship.
6. No third-party rights. No person who is not a party may enforce these Terms.
7. Force majeure. Neither party is liable for failure or delay (other than a payment obligation already due) caused by an event beyond its reasonable control, including act of God, flood, fire, epidemic, war, riot, strike, act or order of government, change in law, failure of internet, telecommunications, electricity or cloud infrastructure, cyber-attack, or the unavailability, restriction or restructuring of GeM or nProcure or of access to them.
8. Language. These Terms are made in English. Any translation is for convenience only, and the English text prevails.
9. Notices. Notices to us go to contact@bidshakti.com or to our registered office. Notices to you go to the email address on your account or are displayed in your portal. Email notice is deemed received on the next business day, unless a delivery failure is received. Keeping your email address current and monitored is your responsibility.

19. Grievances and Contact

1. If you have a complaint about the Platform, its content, or any conduct on it, please write to us at contact@bidshakti.com with your name, contact details, account identifier (if any), and a clear description of the issue.
2. We will acknowledge a grievance within forty-eight (48) hours and aim to resolve it within fifteen (15) days of receipt.
3. Grievances relating to personal data are handled by the Grievance Officer named in the Privacy Policy.

Aveosoft Private Limited
616, Sharan Circle Business Hub, Zundal, Ahmedabad – 382424, Gujarat, India
GSTIN: 24AAVCA4288N1ZU
Email: contact@bidshakti.com
Website: bidshakti.com

Version 2.0 — 20 July 2026. This version supersedes all earlier versions from the date it takes effect.

See also our Privacy Policy.